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Ask Steve Henley

Steve Henley is the leader in EAL’s executive management where he holds 30+ years of experience in the retail hardware industry. We sat down with Steve to discuss burning questions facing retail marketing in the hardware industry and where it’s going. “Telling the customer what they need is probably the biggest downfall in the last 50 years.” Do you believe in the “retail apocalypse”? “No, I think rename it as the retail transformation.” If you look back, many people thought …
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